At Fazal Mobile, your satisfaction is our top priority. We want you to shop with confidence, knowing that we stand behind the quality of our products.
Returns
Products can be returned if reported within 24 hours of delivery, provided they are in unused, original condition with all accessories and packaging intact.
To request a return, please contact our support team on WhatsApp/Phone with your order details.
Items damaged due to misuse, mishandling, or without original packaging/accessories will not be eligible for return.
Replacements
If you receive a defective or incorrect item, you must report it within 24 hours of delivery to qualify for a free replacement.
Replacement requests made after 24 hours will not be accepted.
Non-Returnable Items
Products that have been activated, used, or physically damaged after delivery.